Refactoring Podcast

Good Communication for Engineers 💬 — with Wes Kao

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Show notes

Wes Kao is a marketing executive, entrepreneur, and advisor who writes an amazing newsletter for high-performers in tech.

She is co-founder of Maven, an edtech company that raised $25M from First Round and Andreessen Horowitz. Previously, she co-founded the altMBA with bestselling author Seth Godin.


Here is what we talked about:

(00:00) Introduction

(03:08) Managing up

(10:13) Bridging the gap between managers and reports

(13:33) The “Bad Things / Good Things” framework

(19:14) Good communication in the remote era

(24:17) The transition to remote work at Maven

(29:28) Sync vs async communication

(33:41) Asynchronous videos

(38:39) Transitioning to a Manager

(46:57) Psychological safety

(53:03) Over-communicating is communicating

(58:59) Wes’ approach to reading

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