Startups For the Rest of Us
Episode 665 | How to Find More "Best Fit" Customers for Your SaaS
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Show notes
In episode 665, Rob Walling chats with Georgiana Laudi, who is the co-author of the new book, Forget the Funnel. They dive deep into key concepts from the book, including specific Jobs-to-be-done interview examples and how to apply these insights to your marketing strategy.
They also chat a bit about the process of writing a book.
Topics we cover:
- 2:37 - Gia and Claire's intentional decision to keep the book under 200 pages
- 5:28 - What size SaaS companies will get the most value from Claire and Gia’s new book?
- 9:49 - The customer-led growth framework
- 11:29 - Why you shouldn’t think in terms of marketing funnels
- 15:51- Jobs-to-be done interviews
- 20:27- An approach for founders who are skeptical about customer research and JTBD interviews
- 25:15- How to use information gathered from customer interviews to inform your marketing strategy
- 29:47- What was the experience like recording the audiobook?
Links from the Show:
- Claire Suellentrop @clairesuellen I Twitter
- Georgiana Laudi @ggiiaa) I Twitter
- Forget the Funnel: A Customer-Led Approach for Driving Predictable, Recurring Revenue
- MicroConf Youtube Channel
If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you.