November 2023 - "It's UXG Season"

The hosts discuss their recent experiences with various Ubiquiti devices, including the UDM series, USG, and newer products like the UXG Lite. They compare hardware designs, highlight features such as Ethernet port configurations, power supplies, and regional differences in product branding and testing dates. Evan emphasizes the importance of the new UXG Lite as a significant upgrade from the USG, despite limitations like single interface ports. They also note some manufacturing quirks, like last-minute branding changes and missing accessories, which could hint at supply chain or product revision issues.

The conversation covers recent software developments such as updates to UniFi OS, network management improvements in UniFi Network 8.0, and enhancements to tools like the VLAN manager, port management, and device overviews. Notable features include a new visual VLAN viewer, site device listing, and advanced port filters. They highlight the improvements in UI and usability, along with new functionalities such as the WireGuard VPN client integration and better device management features. The speakers express enthusiasm for the ongoing feature depth and interface improvements, noting the importance of visual aids like screenshots for clarity.

Several new devices and accessories are discussed, including the AI Theta cameras (with new lenses and color options), White AI Pro cameras and doorbells, the Enterprise Access Hub, and the Wave AP Micro. They analyze the design, targeted applications (such as interior design and discreet surveillance), and regional differences in standards like charging connectors for EV stations. The hosts also note accessories like mounting options, power supply variations, and the regional availability of products, with a focus on the evolving product ecosystem for both consumer and business use.

The hosts explore Ubiquiti’s latest paid support service called 'Site Support,' which offers phone and video support for $100 per site per month. They discuss who the target audience may be, such as small to medium businesses with in-house IT teams needing occasional expert assistance. A review of the limitations—region-specific, product-specific, and scope—are given, with speculation about future support tiers. They also mention the support button added to the UniFi UI platform, allowing quick access to service requests, and the evolution of Ubiquiti’s enterprise solutions, including the upcoming Enterprise Access Hub for larger deployments.

Further topics include the expanded functionalities of the UniFi Protect ecosystem—like camera support, license plate recognition, and improved AI features—and the new color options for security cameras, such as the AI Pro in white. They also discuss IoT and access control components including new doorbell mounts and upgraded access hubs capable of handling multiple doors with built-in hardware for management and power. Additionally, there is mention of the UniFi Wi-Fi Wi-Fi Man app for macOS, enhancing device discovery and VPN connectivity, along with insights on Wi-Fi standards and regional differences in EV charging connectors, highlighting the ongoing global standardization trends.