How I Built This with Guy Raz

Lynda.com: Lynda Weinman and Bruce Heavin

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Key takeaways

  • Curiosity and passion can drive significant innovation, especially when you leverage personal interests to solve problems.
  • Persisting through setbacks like market crashes and global crises is crucial for long-term success in entrepreneurship.
  • Focusing on quality and approachability in educational content creates a strong brand and loyal community.
  • Taking outside investment can accelerate growth but also shifts control and culture, often leading to internal conflicts.
  • Timing and positioning in technology are vital; being early adopters and innovators can lead to tremendous success.
  • Success often involves a mix of luck, timing, perseverance, and strategic decision-making.

Summary

The Genesis of Linda.com and the Power of Curiosity

Lynda Weinman shares how her fascination with the Apple Mac computer in 1984 sparked her journey into digital design and teaching. Despite lacking a formal business background, she leveraged her curiosity and passion to teach herself graphic design, which evolved into publishing and eventually her online educational platform, Linda.com. The early days involved teaching in a rented space, creating VHS and DVD content, and gradually transitioning into streaming videos. Her story highlights how personal interests and experimentation can lead to significant innovations, especially when driven by a desire to solve problems and share knowledge.

The Entrepreneurial Journey and Evolution of Linda.com

Lynda and her husband Bruce Heavin transformed their initial teaching into a thriving business by creating online instructional videos. Their growth was driven by quality content, approachable teaching methods, and a focus on visual learning that complemented traditional education. Despite challenges like the dot-com bust, 9/11, and early internet limitations, they persisted, shifting from physical media to online streaming around 2001. Their strategy focused on affordable subscriptions, high-quality videos, and leveraging word-of-mouth promotion. Over time, the company expanded into various tech and business subjects, developing a reputation for quality and approachability in online education.

Challenges, Growth, and Impact of Investment and Acquisition

As Linda.com grew rapidly, the founders faced internal and external pressures, including early funding decisions, managing growth, and navigating the complexities of taking outside investment in 2013. They hired a CEO and scaled operations significantly, reaching over $50 million in revenue. However, the infusion of venture capital and the subsequent push for a sale changed the company dynamics, causing tension, loss of control, and personal tolls for the founders. Ultimately, in 2015, LinkedIn acquired Linda.com for $1.5 billion, which marked a bittersweet milestone as it ended their direct control of the platform and signaled a major transformation phase.

Reflections on Success, Luck, and the Future

Lynda and Bruce reflect on the role of luck versus timing in their success, emphasizing that circumstances and perseverance played key roles. They acknowledge that the technology, timing, and their determination aligned at the right moments. Post-acquisition, they experienced a mixture of accomplishment and loss, feeling the impact of their community and personal identity tied to Linda.com. They continue to create and contribute in new ways, with Lynda working in a clay printing studio and Bruce designing a new home, illustrating their ongoing creativity and passion beyond the original business.

Sponsors

  • Squarespace · Squarespace is the easiest way to build a great website, offering templates, drag-and-drop tools, AI-enhanced builders, and analytics. They also offer business financing through Squarespace Capital. Visit squarespace.com slash built for a free trial and use code built for 10% off your first purchase.

Show notes

After falling in love with the first Apple Mac computer in 1984, Lynda Weinman found a new career: using the new technology to teach web graphics. She published a best-selling book on the topic, and then—along with her husband Bruce Heavin—decided to host a web design workshop in the small town of Ojai, California. When the class sold out, the partners realized their straightforward approach to digital design was in high demand. Despite having no business background, Lynda and Bruce continued to expand their vision, eventually offering instructional videos on a range of topics through their streaming platform, Lynda.com. In 2015, the company sold to LinkedIn for 1.5 billion dollars.

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