How I Built This with Guy Raz

Banza: Brian Rudolph. The Chickpea Pasta That Nearly Turned to Mush

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Key takeaways

  • Building a successful food brand requires persistent experimentation and willingness to ship products that are 'good enough' rather than perfect.
  • Early funding, crowdfunding, and media exposure like reality TV can significantly accelerate a startup’s growth and retail reach.
  • Effective branding, like unique packaging and social media engagement, can differentiate a product in a crowded marketplace.
  • Transparency and public accountability, especially after a crisis, are critical for rebuilding consumer trust.
  • Responding to food safety concerns with rigorous testing, certification, and communication can help restore safety and credibility.
  • Hard work combined with strategic exposure can influence luck and opportunities for growth.
  • It’s important to focus on your core product and not overextend into too many new categories when scaling a food business.
  • Crises in branding or safety require honest, consistent communication and a focus on solutions to rebuild consumer confidence.

Summary

Brian Rudolph's Personal Journey and Inspiration for Bonza

Brian Rudolph struggled with wheat allergies and sinus inflammation, leading him to experiment with alternative foods in his early twenties. His concern for his health and personal experience with elimination diets, especially removing wheat, sparked his interest in creating healthier, gluten-free food options. Inspired by success stories like Chobani in yogurt, Brian envisioned making pasta as nutritious as possible, leveraging chickpeas for their high protein, fiber, and environmental benefits. His initial experiments in his apartment, using chickpea flour and basic kitchen tools, laid the foundation for what would become Bonza.

Launching Bonza and Overcoming Manufacturing Challenges

With his brother Scott joining as a co-founder, Brian officially started Bonza in 2013, initially crowdfunding $17,000 on RocketHub and gaining early exposure through a CNBC reality TV show. They aimed to produce a high-quality chickpea pasta that was both nutritious and accessible, but faced significant hurdles, including difficult scale-up processes that produced mushy pasta and a critical misstep when their large production runs turned out poorly. After a severe dehydration and a painful kidney stone episode, Brian pushed through, optimizing their manufacturing process and reworking their supply chain to produce better pasta at scale.

Growth, Branding, and Strategic Expansion**

Bonza grew quickly after initial successes, expanding into over 25,000 stores across the U.S., including Target, Walmart, and Whole Foods, propelled by unique packaging and strong social media presence. Design choices like a bright orange box helped differentiate the product on crowded shelves. Recognizing the importance of trust, Brian prioritized transparency by publicly sharing test results and working with certification programs to ensure product safety following a glyphosate residue scare in 2020. Despite setbacks, such as the dip in sales after the public relations crisis, Bonza maintained a focus on core products and continued to innovate with new varieties, including wheat-based high-protein pasta and other complementary offerings.

Crisis Management and Rebuilding Trust**

In 2020, Bonza faced a public relations crisis after a food safety organization reported glyphosate residues in their chickpea pasta. This caused a sharp 30% decline in weekly sales and widespread consumer fear, with Brian describing the emotional toll of the fallout. His team responded by conducting thorough testing, engaging in transparent communication, and implementing a certification program to guarantee glyphosate-free products. They committed to full traceability and openness, quickly addressing the supply chain issues to regain compliance and trust. Brian emphasized the importance of proactive, honest communication during crises and believed that sustained transparency was key to recovery.

Reflections on Success and Future Outlook**

Despite the adversity, Bonza continued its growth, leveraging early momentum, viral exposure, and strategic retail placements. Brian credits their success to a combination of hard work, seizing opportunities, and deliberately increasing the likelihood of luck through visibility efforts like reality TV and social media. Looking ahead, Bonza remains focused on its core chickpea pasta while expanding into new product categories such as frozen pizzas and protein waffles. Brian highlights the ongoing challenge of competition from large brands entering the chickpea pasta space, but remains committed to innovation and maintaining trust with consumers.

Sponsors

  • Not mentioned in the transcript or episode details.

Show notes

Brian Rudolph started making chickpea pasta in his Detroit apartment because wheat made him feel sick. A decade later, Banza was in more than 25,000 stores, and today, it’s one of the most popular pasta brands in the country. Success was not automatic: The business barely got off the ground because the cooked pasta was turning to mush—and as Banza became known for its health benefits, a food-safety scare sent sales plunging by 30%.
In this episode, Brian explains why he was inspired to create a whole new category, how he turned chickpea skeptics into fans, and how the company rebuilt trust after a public relations disaster. 
What you’ll learn 

How Brian and his brother Scott launched Banza with only $100,000.

How they learned to stop chasing perfection and to ship something that was “good enough.” 

How crowdfunding and reality TV helped Banza land its first retail accounts. 

How packaging can become an important growth engine for a new brand. 

How transparency can rebuild trust after a PR debacle–but can’t restore it overnight. 

Timestamps:
05:50 - Brian uncovers the unexpected culprit behind his health issues: Wheat
07:27 - From Chewy bars and Chipotle to pasta made of… beans?
16:24 - Banza gets a big break on national TV
20:51 - The 192-store order that Banza wasn’t ready for, and why retreating to a smaller manufacturer helped them meet it  
26:12 - Banza’s first production run turns to mush when cooked. The solution? “Steep it like tea”
34:04 - The origin of the distinctive orange box
39:13 - Pizza anyone? Banza expands into thousands of stores and launches new products 
41:00 - The food safety scare that Brian never saw coming
52:13 - Even in the midst of a crisis, Brian says to “assume positive intent”

This episode was produced by Katherine Sypher, with music by Ramtin Arablouei.
Edited by Neva Grant, with research help from Kerry Thompson. Our audio engineer was Robert Rodriguez.

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