It Shipped That Way
Building Great Experiences Using LLMs, with David Hariri
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Show notes
Ada co-founder David Hariri joins Allen to talk about an audacious product discovery process that kicked off a 250-employee startup, limitations of hand-scripted workflows, strengths and weaknesses of LLM techniques like code execution, RAG, and function calling, and how support automation may create whole new business models.<ul>
<li><a href="https://www.ada.cx/">Ada Support</a></li>
<li><a href="https://dhariri.com/">David Hariri</a></li>
</ul>
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It Shipped That Way is supported by Steamclock Software and Powerplant.