Masters of Scale

The new art and science of marketing, with Known’s Ross Martin and Kern Schireson

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Key takeaways

  • The integration of AI tools with creative marketing strategies can lead to innovative results.
  • A strong company culture, focusing on kindness and mutual support, is essential for long-term success.
  • Understanding and refining your unique value proposition is crucial for small businesses with limited marketing budgets.
  • Adaptability is key in marketing, especially in navigating loss and restructuring.
  • Authentic connections and storytelling will be more impactful than traditional marketing methods as AI continues to evolve.

Summary

Navigating the Marketing Landscape

Ross Martin and Kern Schireson detail the evolution of Known, a marketing agency that unifies creative and data-driven strategies. They emphasize the importance of adaptability in marketing, particularly in response to industry shifts and challenges like the abrupt loss of a major client.

The Blend of AI and Creativity

The integration of AI into marketing strategies is central to Known's success. Martin and Schireson discuss their proprietary technology, 'Skeptic', which optimizes marketing efforts by harnessing data insights. They argue that combining AI with human creativity creates a strong competitive edge.

Building a Company Culture that Thrives

A significant focus is placed on the culture at Known. Martin describes how employee kindness and a commitment to quality standards foster a strong, supportive workplace. They navigate the difficulties of building a unified culture during a pandemic, emphasizing shared values and collaborative growth.

Advice for Early-Stage Entrepreneurs

The hosts share valuable insights for small business owners with limited marketing budgets. They advocate for a deep understanding of one’s unique value proposition and the importance of learning from early mistakes as keys to success.

Future of Marketing in an AI-Driven World

The discussion includes the impact of AI on traditional marketing channels, such as search. Martin and Schireson predict that the marketing landscape will continue to change rapidly, urging businesses to create authentic connections rather than relying solely on search-driven strategies.

Sponsors

  • IBM · IBM helps you integrate and govern unstructured data to enhance your AI capabilities.
  • Capital One · Capital One's business cards helped entrepreneurs make significant investments in their companies.
  • AWS · AWS offers scalable cloud infrastructure to help startups build and manage their applications.

Show notes

When Ross Martin and Kern Schireson blended their companies in 2020 to form Known, they knew they wanted to throw out the old rule book about how to succeed in marketing. Now, they’re scaling fast and producing jaw-dropping results for clients. They join host Jeff Berman to reveal how their success relies on innovative AI — and kind humans — working together in new ways. Plus, advice for how to get great results from marketing that doesn’t break the bank.

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