Masters of Scale

Always be the challenger, with Savannah Bananas founder Jesse Cole

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Key takeaways

  • Creating memorable and fun experiences is key to building loyal fans and distinguishing your brand.
  • Failing fast and experimenting regularly can lead to innovative breakthroughs—don't let the fear of failure hold you back.
  • Prioritize the customer (or fan) experience above all else; investing in joy and entertainment pays long-term dividends.
  • Scale thoughtfully by maintaining your core mission and continuously adding unique value to your audience.
  • Lead with passion and joy—when your team believes in what they're doing, the energy becomes contagious and drives success.

Summary

Disrupting Traditional Sports and Entertainment

Jesse Cole revolutionizes the baseball experience by blending circus-style entertainment with traditional sports, making games faster, more fun, and engaging for a modern audience. He emphasizes the importance of creating experiences that bring joy, fun, and direct fan connection, challenging the conventional, stodgy norms of sports with innovative shows and fan-first strategies.

Innovation Through Experiments and Learning

Jesse shares his journey of experimentation, from small gambles like grandma beauty pageants to large-scale productions. Emphasizing 'failing fast,' he highlights a system of idea generation modeled after Saturday Night Live, where continuous testing and learning lead to creative breakthroughs. The focus is on removing the fear of failure to foster innovation.

Building a Fan-Centric Business Model

The conversation underscores the importance of prioritizing fans over short-term revenue, maintaining affordable ticket prices, and leveraging social media to authentically share fan experiences. Jesse advocates for creating remarkable experiences that generate organic growth and loyalty, even if it means investing heavily in entertainment and technology.

Scaling the Business and Maintaining Culture

As the Savannah Bananas grow, Jesse discusses maintaining a challenger mindset, fostering a joyful and contagious team culture, and continuously introducing fresh, distinct shows. He emphasizes the necessity of innovation, operational robustness (such as logistics and logistics tech), and staying true to the core mission of delivering fun and unforgettable moments for fans.

The Challenges and Opportunities in Media and Technological Expansion

Jesse talks about investing millions into high-quality broadcasts, developing proprietary ticketing and merchandise platforms, and scaling operations across numerous stadiums. He stresses the importance of doing all this while staying true to the fan-first philosophy, viewing these expansions as tools to enhance the overall experience and reach broader audiences.

Leadership and Personal Journey

The episode details Jesse Cole’s personal story—from childhood dreams of playing at Fenway Park, to pivoting into baseball management, then innovating the sport, and ultimately building a brand grounded in fun, passion, and risk-taking. His advice emphasizes doing what excites you, working on what gives you energy, and building a joyful environment that attracts both fans and team members.

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Show notes

Jesse Cole loved baseball. He also knew most people thought it was too long and boring. So he disrupted America’s pastime by putting on a yellow tux - and an incredible show. The founder of the Savannah Bananas welcomed host Jeff Berman to Anaheim Stadium before a show recently to talk about how he’s scaling Fans First Entertainment into a growing league that sells out pro sports stadiums all over the country.

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