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a16z Podcast: What to Know about FedRAMP

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Key takeaways

  • FedRAMP is essential for cloud companies wishing to sell to U.S. government agencies and enhances credibility with private sector clients.
  • Establishing a partnership with a federal agency is crucial before initiating the FedRAMP certification process.
  • Understanding and navigating the numerous compliance-related acronyms is vital for startups—FedRAMP aligns closely with other well-known certifications.
  • Sales teams must be trained to discuss FedRAMP authorizations correctly and understand the implications of compliance status.
  • Continuous monitoring is a necessary part of maintaining FedRAMP compliance; authorization is not a one-time effort but an ongoing commitment.

Summary

Understanding FedRAMP and Its Importance for Startups

In this episode of the A6NZ podcast, Steven Sinofsky and Lisa Hock delve deep into FedRAMP – the Federal Risk and Authorization Management Program, which is essential for enterprise SaaS companies aiming to sell to U.S. government agencies. The discussion begins with an overview of FedRAMP's significance; Lisa highlights that for cloud companies targeting federal clients, obtaining FedRAMP authorization is pivotal. It not only opens doors to lucrative federal business but enhances credibility in the broader market. Agencies—even private companies—often look for FedRAMP as a security benchmark. They emphasize that FedRAMP isn't just another compliance requirement, but a gateway to substantial opportunities.

The FedRAMP Certification Process Explained

Lisa shares insights into the steps involved in obtaining FedRAMP certification. The process starts with establishing a collaborative partnership with a federal agency. With the encouragement from an agency, companies can draft their System Security Package (SSP). Once the package is prepared, it undergoes rigorous evaluation by a third-party assessing organization (3PAO). The emphasis is on continuous documentation and technical assessment, aiming to demonstrate compliance across the required control families. Lisa explains the depth of work involved, detailing how EverLaw's engineering and security teams engaged actively in architecting and documenting their systems, ultimately leading to improved security processes.

Navigating the Acronyms and Compliance Landscape

The conversation navigates the jungle of compliance-related acronyms—FedRAMP, SOC-2, ISO, and more—clarifying how they interrelate and differ. Lisa distills complex topics, explaining how familiar frameworks like NIST influence security practices. She points out that FedRAMP aligns closely with existing certifications like SOC-2, which can streamline the compliance journey for startups. However, the capabilities and resources of a startup significantly affect the complexity and duration of the FedRAMP process. Lisa's insights prove invaluable for entrepreneurs trying to decipher how various regulations impact their operating capacities.

Sales Strategies and Continuous Monitoring Post-Authorization

Steven and Lisa also discuss the strategic focus for sales teams in a post-FedRAMP authorization world. With sales organizations needing to be familiar with compliance language, Lisa underscores the necessity for training sales personnel to accurately represent the company's FedRAMP status to potential clients. Moreover, they touch on the ongoing commitment required after achieving authorization, referring to the continuous monitoring (ConMon) framework. Companies are urged to maintain vigilance and regularly assess security postures to ensure nothing jeopardizes their hard-won FedRAMP compliance, reflecting the ongoing nature of this endeavor and the emphasis on risk assessment.

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Show notes

with @ldhawke and @stevesi

The government wants to get onto the cloud! But how do they assess the levels of risk in adopting specific cloud products, and which "cloud service providers" (aka "CSPs") to work with? That's where FedRAMP -- the Federal Risk and Authorization Management Program -- comes in. And enterprise SaaS companies need to pay attention, since it will be a requirement for selling to the U.S. government, which is one of the biggest buyers of tech. Not just that, but even state governments and private/public companies may seek FedRAMP certification because they either work with the federal government or are just seeking standards.

How similar or different is FedRAMP to other types of certification, authorization, and compliance (such as ISO, SOC-2, GDPR, even HIPAA); and what does it mean for a startup to go through organizationally, culturally? Is it like a check-the-box policy thing, is it like getting a driver's license... or what? One thing's for sure: It's an opportunity for enterprise SaaS startups, and the government is trying to help companies through the process.

What are the steps to certification? What are some acronyms and terms to be aware of? When and how should you bring a consultant, advisor, or third-party auditor into the process? How long does it take, really? And how does it affect your sales team? Most importantly, what is the best strategy for moving forward? (Hint: start with a customer). Lisa Hawke, VP of Security and Compliance at Everlaw, an a16z company, shares her expertise and their experience in navigating all this, as well as the resources below, in this episode of the a16z Podcast hosted by board partner Steven Sinofsky. (The two were also previously on another episode sharing everything startups need to know about GDPR.)

For links mentioned in this episode and other resources, see: https://a16z.com/2019/08/28/fedramp-why-what-how-for-startups/

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Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.


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