Shifting Your Focus from Short-Term Efficiency to Long-Term Resilience

Efficiency is usually something businesses strive for, but is it possible to be too efficient? Strategy expert Roger Martin warns that an obsession with eliminating inefficiencies in U.S. companies has come with many social and economic costs—from staffing to wages and even corporate debt levels. But he argues that it’s not too late for businesses to change their priorities. In this episode, he helps leaders understand how to shift their strategic thinking and stop pursuing efficiency at all costs.