REWORK

Meetings are Toxic

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Key takeaways

  • Meetings are often inefficient, costly, and unnecessary; written and asynchronous communication are more effective.
  • Reduce reliance on synchronous meetings by using written updates, asynchronous progress summaries, and brief calls for decision-making.
  • Video calls can be fatiguing; phone calls and moving-based discussions (like walking and talking) can be more energizing and productive.
  • Effective meetings should be time-boxed, purpose-driven, and infrequent, with many updates provided asynchronously.
  • Organizational culture and inertia are major barriers to change, but remote work accelerates the shift toward better communication practices.

Summary

The Problems with Traditional Meetings

This section discusses the fundamental issues with meetings: they often convey very little useful information for the time spent, and they require synchronization of schedules, often leading to a significant loss of productivity. The hosts emphasize that a meeting involving five people for an hour can actually represent five hours of collective work, which is inefficient. They also highlight that meetings are frequently the default response to issues within organizations, which can be toxic, especially given their synchronous nature. The pandemic has amplified these issues with the rise of remote work and Zoom fatigue, making long video meetings draining and less energizing than in-person interactions.

Alternatives to Meetings and Communication Strategies

The hosts recommend replacing meetings with written communication, asynchronous updates, and quick calls where appropriate. They advocate for 'writing first,' allowing team members to exchange ideas in writing asynchronously. When consensus or decision-making is needed, a short call can be used as a last resort. They prefer phone calls over video calls to avoid fatigue and discomfort, especially emphasizing the benefits of walking and talking—an idea rooted in historical practices by figures like Lincoln and Steve Jobs. The importance of reducing face-to-face or video interaction in favor of more natural, movement-based, and less intrusive ways of communicating is a central theme.

Effective Meeting Practices and Organizational Culture

For the necessary meetings that do occur, the hosts suggest practices such as time-boxing, setting strict agendas, and focusing on productive outcomes. They describe their own organization’s approach: they schedule specific recurring meetings like weekly team calls and all-hands, but these are designed to be concise and purposeful. They differentiate between status updates, celebratory check-ins, and problem-solving discussions. The hosts stress that many organizations fall into the trap of allowing meetings to expand to fill available time, and they advocate for asynchronous updates like six-week cycles and kickoffs, which provide summarized progress reports and future plans, reducing the need for frequent meetings.

Long-Term and Cultural Changes in Work Practices

The conversation underscores the persistence of outdated meeting culture, largely due to inertia and organizational habits. The hosts point out that remote work has accelerated the move away from meetings, though entrenched cultures at companies like Apple resist such changes. They note that newer generations and startups are more inclined to adopt asynchronous and written communication, which they view as the future of productive work. The importance of letting old ways die and embracing new, more efficient methods is emphasized, with a call for organizations to shift toward asynchronous work practices and away from the meeting-first mentality.

Sponsors

  • Basecamp · This episode is brought to you by Basecamp, the all-in-one toolkit for working remotely and managing projects asynchronously. It helps teams communicate better and focus on what truly matters.

Show notes

Meetings are the worst type of interruption. A one-hour meeting with five people is actually five hours of productivity lost. They're also horrible at conveying information. So, why do so many companies jump to meetings as the first option. Next time try writing something up, jumping on a a one-on-one call, or just skip the whole thing altogether!

Show Notes

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