REWORK

Last Week with Jason Fried: Office Space

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Key takeaways

  • Companies are reconsidering the necessity of large, traditional office spaces due to changing work habits and financial implications.
  • Designing flexible, collaborative, and inviting work environments can foster community and spontaneous interactions among remote teams.
  • It’s possible to create effective hybrid or remote-first cultures that still maintain a physical space as a community hub.
  • Being open to experimenting with different workspace models—small offices, shared spaces, or even no office—can lead to better, more cost-effective solutions.
  • The physical environment should reflect the company's values and support the way its team works best.

Summary

Introduction of the New Segment and Episode Focus

This episode marks the debut of the 'Last Week with Jason Fried' segment on Rework, where Jason Fried, CEO of Basecamp, discusses recent challenges and decisions related to the company's operations. The episode centers on the looming end of Basecamp's Chicago office lease and the considerations around whether the company needs a physical office at all.

History and Current State of Basecamp’s Chicago Office

Jason recounts that the Chicago office has been in use since 2010, occupying a spacious 10,000 square feet with impressive facilities like a theater, large kitchen, private meeting rooms, and desks. When they moved in, the company was about 30 people, and the space was partly for public events, which helped foster a vibrant environment. Over time, the office has become somewhat underused as the company grew to about 54 employees and the neighborhood’s transformation increased the rent, making it financially unsustainable to renew the lease at market rates.

Decision to Exit or Reconsider Office Space

Faced with rising costs and changing work patterns, Jason explains that renewing the lease isn't economically viable since market rent would double the current costs, and employee usage of the space is minimal. The company is exploring options: skipping an office altogether for a year, downsizing to a much smaller and more affordable space, or rethinking the office layout to foster more collaboration. The discussion emphasizes moving away from a traditional, large office setup to potentially more flexible, collaborative spaces.

Reimagining Office Design and Functionality

Jason proposes redesigning the office to resemble a library—open tables, collaborative zones, and minimal private offices—to encourage more spontaneous interaction and community. He discusses the idea of making the workspace cozier and more inviting, which could attract more employees or visitors, and possibly hosting more events and meetups either in Chicago or other cities. The concept involves smaller, shared spaces within a building that could foster better social interaction and efficiency.

The Future of Work and Office Presence

The dialogue explores whether maintaining an office is necessary, especially since most employees work remotely across various cities. Jason emphasizes the importance of having a dependable downtown hub for team gatherings, visits from out-of-town employees, and company events like retreats or meetups. They consider flexible solutions such as hosting meetups in different cities, renting venues for specific events, or even collaborating with other tenants in a shared workspace. The focus is on balancing cost, convenience, and community building.

Reflections on Chicago Location and Alternative Spaces

Jason discusses their previous considerations of alternative locations, including downtown Chicago and opting for a space overlooking Michigan Avenue, which was ultimately dismissed due to commute difficulties and high costs. He also mentions past fantasies of converting old buildings or buying property, but these were set aside for more practical options. Recently, a new smaller space has piqued their interest, featuring outdoor amenities and a potential shared building with another company, offering a cozy, collaborative environment and an opportunity to refresh the company's approach to physical workspaces.

Conclusion and Next Steps

Jason expresses excitement about exploring new office concepts and redesigning workspaces that better suit their team’s needs. He emphasizes that having a physical space remains valuable as a community hub, even if full-time office presence isn’t mandatory. The episode ends with a plan to revisit the new space and consider how to integrate these ideas into their work culture, balancing in-person and remote work.

Sponsors

  • Basecamp · Rework is produced by Sean Hildner and Whalen Wong. If you have a question for Jason about how he runs Basecamp, we are collecting questions for an upcoming mailback episode. Leave us a voicemail at 708-628-7850.

Show notes

We're introducing a new segment called Last Week with Jason Fried, where Basecamp's CEO talks about a task or concern that recently fell on his plate. In this inaugural episode, Jason talks about how the end of the company's lease on its Chicago office leaves him with a big decision on how to design a space for a mostly remote workforce and whether Basecamp needs an office at all. Meanwhile, all work and no play makes Shaun a dull boy.

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