Unleashed - How to Thrive as an Independent Professional
128. Improving the client's experience: introduction [part 1 of 6]
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Show notes
This episode introduces a six-part miniseries on steps consultants can take to improve the client's experience across the five phases of a consulting project:
- The proposal phase
- Onboarding / kickoff phase
- Project execution
- Wrap-up
- Post-project
I learned this five-part framework from David A. Fields, and encourage everyone to visit his website:
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https://www.umbrex.com/unleashed-podcast/