Lenny's Podcast: Product | Career | Growth

How to consistently go viral: Nikita Bier’s playbook for winning at consumer apps (co-founder of TBH, Gas, advisor, investor)

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Key takeaways

  • Focus on latent demand and user insights when developing products.
  • Design for immediate value; aim for the 'aha moment' within seconds of user interaction.
  • Engage with users ethically to drive long-term growth and positive brand reputation.
  • Recognize the unique dynamics of target audiences, especially when focusing on teens.
  • Emphasize continuous user testing and feedback to inform product development.

Summary

Nikita Bier's Background and Early Ventures

In this episode, Nikita Bier shares his experiences leading up to his significant successes in the consumer app space. He discusses his initial venture, Politify, which aimed to help voters understand financial impacts of political decisions. Although it went viral with 4 million users, Nikita realized his passion was in creating viral consumer products rather than selling to governments. This realization led to his pivot toward mobile consumer apps and the creation of Midnight Labs, where he experimented with various app concepts.

The Birth and Explosion of TBH

Nikita recounts the origin story of TBH, which involved recognizing a gap in the market by observing existing trends and user interests. Notably, the app capitalized on latent demand identified through an Arabic messaging app Saraha that went viral in the U.S. Despite the chaos of rapid growth, including server crashes, TBH successfully achieved a remarkable milestone by reaching number one in the app store in a few days and was eventually acquired by Facebook for over $30 million.

Insights from Building and Selling Gas

Following TBH, Nikita launched Gas, a new polling app aimed at teens, leveraging lessons learned from his previous ventures. He discusses how Gas quickly scaled, achieving $10 million in sales and 10 million downloads. He elaborates on the impact of design choices and market strategies in rebranding the app to foster a strong connection with its intended audience. Nikita also highlights the turmoil faced regarding a fraudulent human trafficking hoax aimed at Gas, which threatened the app's integrity but ultimately led to solidifying community support.

Navigating the Challenges of Big Tech and Product Management

Nikita shares insights from his tenure at Facebook where he experienced the dichotomy of product management in a large company. He highlights how product management can often become detached from direct product influence and emphasizes the importance of designers taking charge of the product vision. His thoughts encapsulate a broader critique of the traditional PM role, identifying necessary organizational changes to instill creativity and innovation.

Strategies for Building Viral Consumer Apps

Throughout the podcast, Nikita offers practical advice for entrepreneurs on successfully launching consumer apps. Key strategies include focusing on creating immediate value for users (the 'aha moment'), understanding the unique dynamics of teen audiences, and utilizing innovative marketing strategies such as tailored social media campaigns to drive user acquisition. He stresses the importance of testing app features rigorously to ascertain what resonates with users while maintaining ethical considerations.

Sponsors

  • Webflow · The web experience platform
  • Vanta · Automate compliance. Simplify security
  • Explo · Embed customer-facing analytics in your product

Show notes

Nikita Bier is one of the most in-demand consumer, social, and growth experts in the world. He’s the co-founder of TBH (sold to Meta for more than $30 million) and Gas (sold to Discord for millions more) and has helped more consumer apps that have hit #1 in the app stores than any other person I’ve come across. He currently spends his time advising founders on growth, product, and design and is an investor and advisor to some of the best consumer tech companies, including Flo, Locket, Eight Sleep, Citizen, BeReal, Captions, and more. In our conversation, we discuss:

• The inside story of how TBH and Gas achieved explosive growth

• Strategies for building viral consumer apps

• Why teens are such a great audience

• Fighting the human trafficking hoax at Gas

• The challenge of creating durable social products

• His experience working as a PM at Facebook

• Advice for founders on building consumer apps

• Much more

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Brought to you by:

• Webflow—The web experience platform

• Vanta—Automate compliance. Simplify security

• Explo—Embed customer-facing analytics in your product

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Book Nikita for 1:1 consultation/mentoring: https://intro.co/NikitaBier

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Find the transcript and show notes at: https://www.lennysnewsletter.com/p/how-to-consistently-go-viral-nikita-bier

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Where to find Nikita Bier:

• X: https://x.com/nikitabier 

• Threads: https://www.threads.net/@nikitabier

• Website: https://intro.co/NikitaBier

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Where to find Lenny:

• Newsletter: https://www.lennysnewsletter.com

• X: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

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In this episode, we cover:

(00:00) Nikita’s background 

(06:08) Nikita’s early ventures: Politify and Outline

(08:42) Transition to consumer apps

(13:45) The birth of TBH

(16:43) Building for teens vs. adults

(20:00) TBH’s viral success

(32:18) Leveraging live chat

(34:08) Lasting lessons from TBH

(37:00) Selling TBH to Facebook

(42:19) Big-tech product management

(48:46) Nikita on why “product management is not real”

(51:49) The Tim Cook painting story

(53:53) Leaving Facebook and starting a new venture

(58:02) Rebuilding TBH and overcoming challenges

(59:46) Addressing criticism

(01:04:24) The human trafficking hoax

(01:09:51) Selling to Discord and lessons learned

(01:11:36) Lasting lessons from Gas

(01:13:14) Building durable consumer apps

(01:22:35) The VC route

(01:23:27) Contact permissions in iOS 18

(01:26:53) The success of Dupe

(01:31:53) Advice for startup founders

(01:34:14) Work with Nikita

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Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

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Lenny may be an investor in the companies discussed.



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