Lenny's Podcast: Product | Career | Growth

The grief, loneliness, and burnout sweeping through the tech industry right now | Molly Graham

· Summarized

Share this episode
Anyone with this link can open it.
Share Link
Start at 0:00

Key takeaways

  • Change is inherently scary and hard, but it's a normal part of growth, and embracing it is essential to thrive.
  • Normalizing emotional reactions like grief and overwhelm helps individuals better navigate rapid changes and reduces feelings of isolation.
  • There are certain tasks involving judgment, trust, and quality standards that should never be delegated to AI, as oversight remains a human responsibility.
  • Most of us are now functioning as managers of AI or small teams, making oversight and accountability more important than ever.
  • The future of work involves continuous reinvention, and careers and jobs will likely be transformed rather than eliminated—people should focus on shaping that future.
  • Leaders should openly acknowledge the emotional challenges of change and model behaviors that support their teams through uncertainty.
  • In the AI era, the most valuable skill is the ability to continually ask, 'Can AI help me with this?' and leverage it as a tool for augmentation.
  • Supporting the human touch—meaningful relationships, trust, judgment, and vision—is crucial because these are areas AI cannot replace.

Summary

Introduction and Context: The 'Give Away Your Legos' Advice and Its Place in AI

The episode opens with Lenny introducing Molly Graham's return to the podcast, focusing on the evolution of her 'give away your Legos' career advice in the context of AI. Molly explains that her original advice was about delegating projects, teams, and responsibilities to others as a growth strategy in rapidly scaling companies. However, with AI now taking over many tasks, she emphasizes that delegating to AI is fundamentally different from delegating to humans because AI is more like an intern—requiring oversight and coaching rather than complete trust. The conversation explores how this shift changes the way professionals should think about giving away work and responsibilities.

The Origin and Enduring Power of the 'Legos' Metaphor

Molly recounts that her Lego metaphor was born during her time at Google and Facebook, where she witnessed rapid growth and the accompanying emotional reactions. The metaphor compares work to kindergarteners playing with Lego bricks, illustrating the natural instinct defenders have to hold onto their work (Legos) during change. She emphasizes that giving away Legos is about stepping into the unknown and building new things from scratch with others, highlighting that the core idea—embracing change—remains true today. Molly also notes that her message about giving away Legos has been universally helpful across many industries, not just tech, and continues to resonate for managing change and scale.

The Impact of AI on Work and Emotional Wellbeing

The conversation shifts to how AI's integration into work has caused a wave of grief, loneliness, and burnout in the tech industry, with survey data showing burnout rising to 55%, yet half of respondents report thriving. Molly highlights that engineers and other workers are experiencing profound emotional shifts, including grief over the loss of their previous roles—such as coding and building—and the identity shifts from 'rowing' to 'steering'. She discusses the emotional labor required to adapt, normalize these feelings, and the importance of leaders acknowledging the stress and grief associated with rapid change. Molly stresses that leadership plays a crucial role in normalizing these experiences and fostering a supportive environment.

What Work Should Never Be Delegated to AI and the New Human-AI Dynamic

Molly discusses that certain tasks, especially those involving judgment, trust, and defining quality standards, should not be handed over to AI. She underscores that delegating to AI is not the same as giving work to a human, because oversight remains a human responsibility. She introduces the idea that every worker is now a 'manager' in some capacity, overseeing AI agents or small human teams, which is a significant cultural shift. The episode emphasizes that as AI gets better, professionals must be discerning about what work they delegate, always ensuring accountability, and focusing on tasks where human judgment is irreplaceable.

The Future of Work, Ambition, and Managing Change in the AI Era

The hosts explore how to think about the future roles of jobs like engineering or design in an AI-powered world. Molly advocates for a mindset shift: rather than fearing that jobs will disappear, individuals should see their roles as evolving into entirely new forms—implying that careers will be reinvented, not erased. She encourages leveraging AI tools to amplify human creativity and ambition, asking oneself how to be more ambitious and impactful. Molly emphasizes the importance of leadership in setting visions that focus on creating enduring, meaningful work, and she highlights that effective managers will be key in supporting their teams through ongoing change.

Managing Emotions and Leading During Rapid Change

In closing, Molly emphasizes that managers and leaders must be role models by openly acknowledging the emotional toll of rapid change, including grief and stress. She advocates for leaders to normalize feelings of overwhelm and sadness, creating space for teams to grieve what is lost while also focusing on opportunities. Molly urges leaders to maintain clear standards of accountability and to foster a mindset of innovation and reinvention. She concludes with the idea that this period is a historic moment filled with opportunities to shape the future, and how leaders and individuals approach this moment will define their trajectories.

Sponsors

  • WorkOS · Make your app enterprise-ready, with SSO, SCIM, RBAC, and more
  • DX · Engineering intelligence for the AI era; measure the impact of AI adoption across your full product lifecycle with DX

Show notes

Molly Graham is back for round two, and this one is even more powerful. Molly has spent more than 20 years helping organizations and the humans inside them navigate growth and change. She’s held leadership roles at Google, Facebook, Quip, and the Chan Zuckerberg Initiative and is the host of TED’s WorkLife podcast (which she took over from Adam Grant). She also runs Glue Club, a leadership community for senior operators, and writes a popular newsletter called Lessons.

In our in-depth conversation, we discuss:

1. Why Molly’s famous “give away your Legos” career advice no longer holds true in an AI world

2. The grief, loneliness, and burnout sweeping through the tech industry right now

3. Why delegating to AI is fundamentally different from delegating to a human

4. The fear narrative around AI job displacement, and why it’s overblown

5. Which Legos you should never give to AI

6. What the best managers are doing right now

—

Brought to you by:

WorkOS—Make your app enterprise-ready, with SSO, SCIM, RBAC, and more

DX—Engineering intelligence for the AI era

—

Episode transcript: https://www.lennysnewsletter.com/p/the-grief-loneliness-and-burnout

Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0

Highlights: https://lennyspodcast.com/mostreplayedmoments

—

Where to find Molly Graham

• X: https://x.com/molly_g

• LinkedIn: https://www.linkedin.com/in/mograham

• Substack: https://mollyg.substack.com

• Website: https://glueclub.com

—

Where to find Lenny:

• Newsletter: https://www.lennysnewsletter.com

• X: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

—

In this episode, we cover:

(00:00) Molly Graham returns

(03:34) What is “Give away your Legos”?

(05:44) The origin story: Google, Facebook, and rapid scale

(11:27) What still holds true in an AI world

(18:13) Engineering’s identity shift: from rowing to steering

(22:09) Loneliness and the collapse of team structure

(24:06) The centaur and the reverse centaur

(25:36) The fear narrative: AI-branded layoffs and overblown doom

(29:20) Survey data: burnout is up to 55%, but half of people are thriving

(35:07) Cleaning up AI slop

(40:01) What’s actually different: delegating to AI vs. giving Legos to a human

(42:02) Why every worker is now a manager, whether they want to be or not

(49:07) Why giving things away creates space for new opportunities

(55:27) Advice for people in the age of AI

(59:38) What Legos you should never give away

(01:03:12) The human sandwich: vision at the top, AI in the middle, humans at the end

(01:05:00) Holding on to the things you love: grief, funerals, and what comes next

(01:09:39) Slow takeoff: why you’re not too late

(01:13:32) The most important skill to build right now

(01:18:58) A message for managers and leaders

(01:24:17) Key takeaways

(01:31:42) Final thoughts

—

References: https://www.lennysnewsletter.com/p/the-grief-loneliness-and-burnout

—

Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

—

Lenny may be an investor in the companies discussed.



To hear more, visit www.lennysnewsletter.com

Follow this show on AudioBrevity and new episodes get summarized for you. Create a free account

Couldn't load the audio. A blocker may be stopping the show's tracking links. Open the file