CMMSradio
Customer Journey from Legacy Nightmare to Thriving CMMS Using Limble
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In this CMMSradio episode, Facilities Manager Ross Fergerson from Sargent Aerospace & Defense (RBC Bearings) shares how he replaced a slow, unsupported legacy CMMS with Limbo after a thorough evaluation. He details the strong support during the trial, a smart phased implementation, overcoming user resistance with gradual rollout and mobile tablets, and the major benefits after nearly 3 years: greater transparency for leadership, improved team morale, faster work requests, and better operational insights. Ross also praises the new mobile app and gives practical advice for anyone selecting or implementing a new CMMS: break it down and tackle it piece by piece.Thanks, Ross, for sharing your Limble journey story