Decoder with Nilay Patel

Benn Jordan thinks the surveillance problem is much bigger than Flock

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Key takeaways

  • Benn Jordan believes the core problem with surveillance isn’t just the technology but the lack of transparency and accountability in private and government systems.
  • Flock’s network of cameras is vulnerable because it often lacks security controls, making it susceptible to hacking and unauthorized access.
  • Many Americans are unknowingly participating in surveillance programs due to legal or financial involuntariness, without any opt-out options.
  • Implementing immutable audit logs, possibly via blockchain or decentralized storage, could enhance trust and security in surveillance systems.
  • Public and legislative pressure has already led to the termination of some Flock contracts and increased scrutiny of surveillance networks.
  • There’s bipartisan interest in regulating surveillance technology, as concerns about privacy and civil liberties cross party lines.
  • Solutions should balance safety and privacy, including external audits, transparent data handling, and citizen opt-in/opt-out policies.
  • Education and awareness are crucial; citizens need to understand what data is collected and how it’s used to make informed decisions.

Summary

Introduction and Episode Overview

The episode opens with an introduction to the guest, Benn Jordan, a musician turned investigative journalist focused on surveillance technology. The host highlights Benn's recent activities, including testifying before Congress on the topic of Flock Safety, a company providing license plate reader systems. The episode frames Benn not just as a critic but as a figure highlighting broader issues of surveillance, privacy, and corporate accountability in modern digital infrastructure. The conversation promises to explore how the surveillance industry operates, its transparency problems, and potential policy solutions.

Ben Jordan’s Background and Motivation

Ben Jordan shares his background rooted in music and a penchant for hacking and dissecting technology. Living in Atlanta, a city with extensive Flock camera deployment, he recounts how his interest was initially sparked by curiosity about traffic cameras, which then led to investigating their actual functions and vulnerabilities. Benn emphasizes that his motivation stems from a concern about government transparency and the pervasive, often hidden, expansion of surveillance networks. His digital sleuthing uncovered issues like security vulnerabilities and unregulated data sharing, which he believes are compounding societal privacy risks.

The Surge of Surveillance and Public Awareness

The discussion shifts to the recent surge in public concern about surveillance due to widespread data collection and camera deployment. Benn notes that many Americans are now waking up to the reality that their data is being collected continuously without security or consent, overshadowing contemporary debates that date back decades to the Patriot Act. He argues that the real issue is not just the cameras but the forced involuntary participation through taxation and the lack of opt-out mechanisms for citizens. Benn also discusses the influence of local politics, where community activism has led to the termination or reevaluation of surveillance contracts, suggesting that democracy can be a tool for curbing overreach.

The Technical and Security Flaws of Flock Systems

Benn delves into the technical vulnerabilities of Flock's license plate recognition systems. He explains that these cameras often lack proper security controls, such as multi-factor authentication, and can be accessed through insecure networks or directly via open IP addresses. Benn describes his own security research, including discovering plain text credentials and security flaws that could allow remote control of cameras. He criticizes the company's initial denial of these vulnerabilities and notes the importance of transparency and external audits. Benn advocates for blockchain or decentralized solutions that would make the data immutable and publicly verifiable, addressing security and trust issues.

Legal, Ethical, and Policy Implications

The conversation explores the broader implications of surveillance technology, such as its potential to incentivize over-policing and its misuse for non-violent or minor crimes. Benn critiques the argument that surveillance deters crime, citing criminological research on crime displacement rather than reduction. He stresses that many policies lack meaningful oversight and that the legal system often treats public data collection as permissible, regardless of privacy concerns. Benn advocates for stronger legislation, external auditing, and potentially opt-in systems with transparent tracking logs. He also discusses the bipartisan nature of surveillance concerns, with some Republicans and Democrats joining forces to scrutinize these systems.

An Ethical Path Forward and Benn’s Personal Philosophy

Benn emphasizes the importance of nuance and transparency in addressing surveillance issues. He argues for technological solutions like immutable logs and citizen-facing opt-out options, which could help rebuild public trust. Benn describes his own efforts to maintain ethical standards amid the controversy, including refusing to leak sensitive data and engaging in difficult conversations with companies like Flock. He advocates for a collaborative approach—where companies, government, and civil society work together on guardrails and accountability measures—to shape a future where surveillance is less intrusive and more controlled. Benn's perspective champions a balanced view that recognizes the societal need for safety without eroding privacy rights.

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Show notes

Today, I’m talking with Benn Jordan, musician, YouTuber, researcher, and investigative journalist. In the last couple of years, Benn has become a high-profile face in the creator and media spaces for his work investigating Flock Safety, the maker of automatic license plate readers and the software that powers them. 

Benn recently testified in front of Congress at a hearing dedicated to Flock and other ALPR systems. So of course I wanted to dig into all of that with Benn, not just because of his role as a Flock critic, but because he’s also become in some ways the face of a new front in the broader debate about surveillance and privacy. 

Read the full interview transcript on The Verge.

Links: 

Benn Jordan testifies in front of Senate | Benn Jordan (YouTube)

Flock values their privacy. Oh well | Benn Jordan (YouTube)

We Hacked Flock Safety Cameras in under 30 Seconds | Benn Jordan (YouTube)

Lawmakers introduce multiple laws to curb Flock | 404 Media

The fight over Flock and other ALPRs | The Verge

Sanders, AOC, Merkley propose bill to ban Flock cameras | Politico

Cities terminate Flock contracts at record pace in August | Ars Technica

Flock to cut several hundred jobs amid backlash | Reuters

Subscribe to The Verge to access the ad-free version of Decoder!

Credits:

Decoder is a production of The Verge and part of the Vox Media Podcast Network.

Decoder’s producers are Greg Ott, Kate Cox, and Nick Statt. This episode was edited by Ursa Wright. Our editorial director is Kevin McShane. 

The Decoder music is by Breakmaster Cylinder.
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