MSP landscape — the founder's perspective

Apr 29, 2021

Listen in Apple Podcasts Pocket Casts Castro

This episode isn’t summarized yet

Create a free account and summarize it. In a few minutes you’ll have the key takeaways and a section-by-section summary.

Create a free account Sign in

Highlights:

The importance of identifying the needs of the market before building any product. 01:38
Shruti's thought process behind competing in an MSP vertical space. 02:48
The bottlenecking of tools and MSP space's hesitance towards adapting new tools. 06:28
Leveraging AI's data-driven insights in the SMB business. 09:01
The advantage of being an outsider in the space when it comes to problem-solving. 12:10
The opportunity for new players to enter the MSP space. 14:22

Resources Mentioned:

Things you will learn:

Quality of service is the biggest differentiator between good and bad companies.
Internal speed of execution should be the primary priority for a startup.
MSPs need to start taking advantage of new, modern tools to facilitate growth.