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How can MSPs identify (and fire) high-cost, low ROI clients
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Show notes
Topics discussed in this episodes
- Why we will never go to the 'way it was before'. 03:22
- What is the one key thing that will help MSPs thrive and shine. 05:09
- The importance of being a 'digital citizen' in your marketing efforts 08:00
- Looking out for new target markets that's emerged out of 'hybrid workforce'. 16:00
- Identifying and firing 'high-cost' clients and why you need fire them. 17:47
- Downsides to standardizing your offerings. 22:05
- Why IoT might be the next big thing in the MSP space and what possible use cases does it serve? 24:04
- Calendaring and time boxing to stay productive. 30:19
- The first hire you should make your in your MSP. 31:49
Resources mentioned in this episode
- Time-boxing technique
The team that made this episode possible:
- Praveen Ramesh, who leads product marketing and growth.
- Monica Maria, who leads the content marketing and editorial efforts.
- Karthikeyan Ganesh, who designs everything you see on our website.
- Kanagaraj Subramaniam, who built everything on this podcast page.