HBR On Leadership
The Art of Giving Feedback
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Therese Huston, a cognitive scientist at Seattle University who specializes in giving and receiving feedback, and Jessica Gomez, an elementary school principal whose job involves observing teachers and giving them feedback on their teaching, break down the art and science of giving effective feedback. They discuss what to prioritize when you give feedback, how to make sure your message is clear, and how to lay the groundwork for these difficult conversations.