HBR On Leadership
Managing Your Emotions During an Argument at Work
This episode isn’t summarized yet
Create a free account and summarize it. In a few minutes you’ll have the key takeaways and a section-by-section summary.
Show notes
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In this episode, you’ll learn some simple techniques that will help you manage your emotions when conflict arises at work.