HVAC School - For Techs, By Techs

How to Make Online Training That Does Not Suck - Short #286

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Key takeaways

  • Online training in the trades must be applied, practical, and connected directly to real-world tasks to be truly effective.
  • SkillCat is revamping its curriculum to include hands-on activities, offline verification, and real-world skills to better prepare students for immediate job roles.
  • Building early pipelines into the trades through outreach to schools and nonprofits is crucial to addressing the skilled labor shortage.
  • A hybrid approach blending online learning with offline verification and mentoring can significantly enhance workforce readiness.
  • Strong industry partnerships and pilot programs are essential for evolving trade education and creating a self-sustaining pipeline of skilled workers.

Summary

The Growing Skills Gap in the Trades and the Need for Better Training Solutions

The podcast discusses the significant skills shortage in the trades, notably in HVAC, driven by retiring Baby Boomers and the costs associated with traditional trade schooling. It highlights the challenges companies face in hiring and training new technicians, and suggests that online training needs to evolve to be more effective. SkillCat was created to address these issues by providing accessible, affordable, and accredited online training options that can serve as a bridge to real-world work. The importance of practical, applied learning is emphasized, along with the efforts to revamp existing courses to better prepare trainees for on-the-job challenges.

Revamping Online Trade Education with Skills Map and Applied Learning

SkillCat is working on transforming its educational approach by developing a 'skills map'—a structured curriculum consisting of courses, applied activities, and offline verification to ensure practical skill development. This new approach emphasizes real-world tasks, contextual theory, hands-on practice, and career progression. The curriculum aims to replace passive video watching with active, applied activities, including sending out kits for physical practice, using assessment by proctors, and verifying skills with badges relevant to actual trade tasks. The goal is to enable trainees to arrive on their first day with basic tools and real experience, making them valuable from day one.

Integrating Online and Offline Training for Better Workforce Readiness

The discussion emphasizes blending online learning with offline hands-on activities, including sending toolkits, conducting skill verification through video submissions, and in-person assessments. This hybrid model aims to bridge the gap between theoretical knowledge and practical skills, helping trainees transition smoothly into real field work. The approach also considers expanding partnerships with employers and training programs for continuous education and mentorship, ultimately preparing technicians to perform basic tasks efficiently immediately upon entering the workforce.

The Role of Pipelines and Outreach in Building the Next Generation of Tradespeople

The podcast underscores the importance of reaching young people early, especially through partnerships with schools and nonprofits, to create alternative pipelines into the trades outside traditional education systems. Efforts include working with programs like 'Explore the Trades' and 'SkillsUSA' to inspire and educate young students. The aim is to make trades more accessible and appealing, especially as many schools have eliminated shop classes, thus reducing the pipeline of future tradespeople. The conversation also highlights how accessible mobile and online tools can help reach people in various contexts, making trades careers more attainable.

Future Plans, Pilot Programs, and Industry Collaboration

SkillCat is actively seeking partners and employers to pilot its new training model, including mentorships and job placement collaborations. The company emphasizes its long-term vision of building a sustainable, impactful platform that provides real value. They invite interested parties to connect at trade shows, booths, and through direct contact to incorporate their training solutions into existing recruiting and onboarding processes. The broader goal is to create a scalable, industry-supported pathway from online learning to a fully skilled technician, reducing entry barriers and increasing workforce readiness.

Sponsors

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  • Carrier · Carrier has been a long-term sponsor providing a range of high-efficiency products, including the Green Speed Extreme, and offers comprehensive warranty programs. Businesses can learn more about becoming a carrier dealer.

Show notes

In this short podcast, Ruchir Shah and Dan Riggs from SkillCat talk about how to make online training that does not suck! They talk about how to develop training that is relevant to the trades and can be applied in real-world trade work.

The skill gap is widening in the trades, especially as shortages grow when people retire and it becomes more difficult to hire qualified new people. Hiring apprentices with little experience also has costs associated with it, and SkillCat aims to address the training reasons for the skill gap and provide the needed accreditation for trades like HVAC (including EPA 608). After receiving feedback that the curriculum was too theoretical and could do better in the applied learning areas, the SkillCat team has been revamping the training program with a skill map. 

Now, there are partnerships with trade educators, more interactive videos, and interactive virtual activities to create a more relevant learning experience. There are now kits that SkillCat ships out to trainees, and assignments have offline proctors who verify all submitted materials and online activities to ensure that the trainees' submissions align with real field conditions and expectations. The goal is to have trainees who enter the field and can be fully functional helpers with a basic tool kit and enough working field knowledge to identify system components and perform basic tasks, bringing value to employers from day one. SkillCat is going to be piloting a new training program with a mentorship component as well.

 

Learn more about SkillCat at https://www.skillcatapp.com/ and the GRIT Foundation at https://www.thegritfoundation.com/. 

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