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Geothermal – Back to the Basics w/ Brad Cooper

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Key takeaways

  • Techs should approach geothermal systems with confidence, recognizing they are similar to traditional heat pumps, only using water instead of air.
  • Most geothermal failures are common HVAC issues that technicians already know how to fix, like capacitors or thermostats.
  • Using simple tools like pressure and temperature probes and familiar calculations can help accurately diagnose water-side performance.
  • Building a network of mentors and industry resources is essential for developing expertise in geothermal systems.
  • Preventive maintenance, proper water management, and understanding how antifreeze affects the system are key to avoiding issues during cold weather.
  • Technicians should not shy away from geothermal work; instead, they should learn and grow to serve customers better.

Summary

Introduction to the Episode and Guest Background

This episode features Brad Cooper, a second-generation HVAC technician and educator at Arkansas State University-Beebe. He discusses geothermal heating and cooling systems, emphasizing his experience and family background in the trade. The intro sets the tone for a practical and community-focused episode that aims to demystify geothermal technology for technicians.

Overcoming Fear and Misconceptions About Geothermal Systems

Brad addresses the historical apprehension many technicians have about geothermal systems, often due to unfamiliarity and misconceptions. He shares a cautionary story where lack of knowledge led a company to replace functional geothermal units with costly air-to-air systems, highlighting the importance of understanding these systems deeply. He encourages technicians to approach geothermal systems with confidence, equating them to traditional HVAC systems with water as the medium instead of air.

Service and Diagnostic Techniques for Geothermal Systems

Brad explains how geothermal systems work similarly to regular heat pumps, with key differences involving water instead of air. He introduces diagnostic methods such as using pressure and temperature probes to measure GPM flow, BTU output, and system efficiency with simple calculations and charts. He emphasizes that most failures are common heat pump issues like bad capacitors, clogged drains, or thermostats, which are familiar territory for HVAC technicians.

Tools, Resources, and Industry Support

Discussion of essential tools such as flush carts for water-side work and the importance of network-building for field support, highlighting the 'Paul and Barnabas' mentorship principle. Brad points listeners to industry resources like IGSHPA for training and certification, GeoFlow for parts, and Edge Geo Supply for tools and mentorship. He stresses that technicians should seek help when needed and build relationships for success in geothermal service.

Handling Water-Side Issues and Extreme Conditions

Brad covers common water-side failures like broken pumps, low water, or frozen loops, especially during extreme cold events. He advises on preventive measures like adding glycol and proper system maintenance. The episode discusses how antifreeze impacts system performance and when to incorporate it, reinforcing the importance of proper water management and troubleshooting during harsh weather.

The Bottom Line: Confidence and Continuous Learning in Geothermal Service

Brad encourages technicians to see geothermal as an extension of their existing HVAC knowledge, advocating for building mentorship networks and utilizing industry organizations like IGSHPA. His message is that with the right tools, support, and mindset, technicians can confidently service and install geothermal systems, ultimately providing better value and comfort for their customers.

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Show notes

In this episode, Brad Cooper — second-generation HVAC technician, educator at Arkansas State University-Beebe (ASUBB), and CMHE-certified professional with HVAC Excellence — breaks down geothermal systems for everyday HVAC technicians. Brad brings a grounded, no-hype perspective to a technology that has long intimidated many in the trade. His central message is simple: if you already understand heat pumps and air conditioning, you already have most of the knowledge you need to service geothermal units. The only real difference, as Brad explains, is swapping air for water, a fan for a pump, and a condenser for two heat exchangers.

Brad opens with a compelling real-world story: a customer with two malfunctioning geothermal units called a company for help, but because the technicians were unfamiliar with geothermal systems, they replaced both units with air-to-air equipment — costing the customer $25,000 and stripping them of the significant efficiency benefits geothermal provides. This kind of outcome is exactly what Brad wants to prevent. He urges technicians not to shy away from geothermal work the way past generations were told to avoid flex duct or mobile homes, but instead to approach these systems with the same confidence and diagnostic mindset they bring to any HVAC call.

A major portion of the episode is devoted to practical diagnostics — specifically, how to use a pressure probe and a temperature probe on the water side to calculate GPM flow, BTU output, and system efficiency using a straightforward chart. Brad walks listeners through the math: a gallon of water weighs 8.34 pounds, multiplied by flow rate and delta T, gives you a reliable BTU reading — all without expensive equipment. He also covers the flush cart, the one specialized tool you'll eventually need for water-side work, and explains that most geothermal calls don't require it at all — the majority of failures are standard heat pump issues like bad capacitors, clogged drain lines, or faulty thermostats.

Brad closes with an encouraging, community-minded message: you don't need to go it alone. He encourages technicians to build a network of mentors — someone like a "Paul and a Barnabas" — who can guide them through unfamiliar territory in the field. He also highlights key industry resources, including IGSHPA (International Ground Source Heat Pump Association) for training and certification, GeoFlow for parts and materials, and his brother's company, EDGE Geo Supply, for tools and field training. Brad himself offers his personal phone number and email for anyone with questions, reinforcing that the geothermal community is accessible and willing to help.

Topics Covered

•       Brad's background as a second-generation HVAC tech and his role at ASUBB and HVAC School

•       Why geothermal systems intimidate technicians — and why they shouldn't

•       The core analogy: air-to-air vs. geothermal (air → water, fan → pump, condenser → two heat exchangers)

•       A $25,000 cautionary tale: replacing working geo units out of fear and unfamiliarity

•       Geothermal efficiency: constant EER ratings vs. seasonal SEER ratings and why seasons don't affect geo performance

•       BTU fundamentals: what a BTU is and how to calculate BTU output on the water side

•       Tonnage review: 1 ton = 12,000 BTUs per hour, melting a ton of ice in 24 hours

•       Water weight and flow math: 8.34 lbs/gallon, calculating GPM and BTUs with delta T

•       Using a two-probe setup (pressure + temperature) and a field chart to diagnose water-side performance

•       The flush cart: what it is, when you need it, and why most jobs won't require it

•       Common heat pump-side failures in geo units: capacitors, low-pressure switches, evaporator coils, bad thermostats

•       Common water-side failures: bad pump, low water, dirty water, frozen loop field

•       How antifreeze/glycol affects heating load and BTU output — and when to add it

•       Responding to frozen loop fields during extreme cold events (ice storms in Arkansas and Texas)

•       Humidity control advantages of geothermal in high-humidity climates vs. high-efficiency air-to-air units

•       Selecting the right system: geo isn't for every home or every situation

•       Open-loop options: pulling water from lakes or rivers and utility company incentives

•       Closed-loop installation considerations: drilling costs, lot size, and buried line depths

•       Building a mentor network for field support (the "Paul and Barnabas" principle)

•       Industry resources: IGSHPA for training and certification, GeoFlow, and Edge Geo Supply

 

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