Business Savvy - An Educational Podcast For Field Service Companies
Stephen Dale Explains How To Make Your Customer Service Team More Profitable
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Episode 12 of "Business Savvy- An Educational Podcast For Field And Home Service Companies" has arrived!
In this episode we speak with Stephen Dale, a Trainer & Coach for Power Selling Pros. During their conversation, Stephen and host Nick Werker discuss how to make distressed callers feel understood, how much customer service reps should rely upon pre-written scripts, the importance of having your team members practice calls and much more!
About our guest:
Stephen Dale is director of training for Power Selling Pros. He brings over 20 years of experience as an operations manager in the home services industry working for two large MEP companies in the Dallas area. He has been a coach and trainer with Power Selling Pros for six years, working with hundreds of companies and vendors during his tenure. His passion for the industry illuminates through his ability to discover client’s pain points and offer solutions for success.
Visit here to learn more: https://powersellingpros.com/
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Read more helpful stuff from Ring Savvy here:
-A Closer Look At Why Your Marketing Campaigns May Be Failing: http://ow.ly/9iOi30rLcDK
-How To Combat The Rising Number Of Spam Calls: http://ow.ly/Dy3830rLcDV
-Five Great Marketing Ideas For HVAC Companies: http://ow.ly/vdDp30rLcDZ
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