HBS Managing the Future of Work
From gig to gig: Thumbtack’s CEO on the challenges facing contract workers
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Show notes
The phrase “gig worker” often conjures an image of a driver providing a routine service for low pay. But freelancers provide services on a contracted, or “gig,” basis in a wide range of fields from cosmetology to carpentry. In this episode, Joe hosts Thumbtack CEO Marco Zappacosta, whose platform matches hundreds of thousands of professionals with contract jobs across the country. Marco provides a unique view into the shared challenges these varied “pros” face. Will platforms like his provide the solutions?