HBS Managing the Future of Work
Unilever’s workforce transformation: hard truths and help with change
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Unilever is several years into a company-wide plan to revolutionize its workforce. Faced with the challenge of selling its employees on change as opportunity, the multinational offers job counseling, retraining, and assistance with career moves—within the company or elsewhere. Executive vice president of HR business transformation, Nick Dalton, discusses what it takes to be transparent about coming changes and work with employees, unions, governments, and others to identify mutually beneficial transitions.